Ivan Ivanov has extensive experience in technical support and engineering roles. Currently serving as an Inside Systems Engineer at Veeam Software since January 2023, Ivan previously worked at Huawei Deutschland from April 2019 to January 2023, where Ivan held positions as a Senior Specialist - Fixnet Service Center Engineer and Fixnet Service Center Engineer. In these roles, Ivan was responsible for technical support, training new employees, quality control of service tickets, troubleshooting, and managing customer escalations. Earlier experience includes Service Desk Specialist positions at Teleperformance Poland and Capgemini, enhancing Ivan's expertise in service desk operations and support.
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