Jeffrey Balagosa

Jeffrey Balagosa is an experienced technology professional with a strong background in desktop support and team management, currently serving as Desktop Support Manager at Vegas.com since July 2014. At Vegas.com, Jeffrey has developed custom tools using programming languages such as JavaScript, Python, PowerShell, AutoHotkey, and Ansible, while successfully leading a desktop support team. Previous roles include Desktop Support Supervisor and Desktop Support Technician, contributing to effective issue resolution and workstation performance optimization. Prior to Vegas.com, Jeffrey worked in new business development at The Madrid Agency of Farmers Insurance and held various technical support positions at Starbucks Coffee Company and earlier at Vegas.com. Jeffrey holds a Bachelor's degree in Technical Management from DeVry and an Associate's degree in Computer Science from Education America.