Heidi Reponen is a skilled Business Data Analyst at Veikkaus Oy, specializing in survey analytics and customer satisfaction measurement since September 2022. Prior experience includes a role as a Customer Research Analyst focusing on impactful insights and extensive work as a Research Coordinator at HSL Helsingin seudun liikenne, where responsibilities involved planning field research and analyzing data. Heidi's background also features a position as a Traffic Researcher for the City of Helsinki, along with earlier roles in airport services and tourism entertainment. Educational qualifications include a Master's degree in Tourism Marketing & Management from the University of Eastern Finland and a Bachelor's degree in Tourism from Saimaa University of Applied Sciences.
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