Dennis Mårtensson

Dennis M. has extensive experience in the hospitality industry, currently serving as a Room Service Server at Four Seasons Hotels and Resorts since May 2022, where responsibilities include resolving guest and employee complaints to enhance customer satisfaction and delivering special services for guests. Previously, Dennis M. worked at Sportmans Arms Hotel from October 2019 to September 2021 as a Restaurant Cashier and in training as a Food and Beverage Supervisor, overseeing staff, managing sales, and coordinating customer service and inventory efforts. Educational qualifications include a Bachelor of Science in Hospitality Management from Kenya Methodist University, a Diploma in Tourism and Hospitality Management, and a Certificate in Tourism and Hospitality Management from Chuka University.