Vibhay Chawla

Vibhay Chawla has a diverse work experience spanning multiple roles and industries. Vibhay is currently working as the Lead of the Cloud Managed Services Team at Velocis Systems Private Limited since June 2021. Prior to this, they served as a Cloud Architect at Smart Soft Vision from April 2018 to January 2022.

Before that, Vibhay worked at TargetEveryone as the QA & Support Manager from October 2013 to March 2018. In this role, they were responsible for AWS cloud deployment and infrastructure, addressing client issues, managing network-related workloads, and administering cloud services. Vibhay also took on QA responsibilities, including formulating test plans and implementing automation tools.

Vibhay gained experience as a Senior QA cum Technical Support Analyst at Ironroad India from June 2011 to October 2013. Their responsibilities included maintaining a test case repository, testing mobile apps, and reporting bugs using bug-reporting tools.

At IBM Global Services, Vibhay worked as a Technical Support Executive from June 2010 to January 2011. Vibhay handled technical issues for international customers, resolved them independently or with assistance from Subject Matter Experts, and escalated unresolved issues to the appropriate teams.

Furthermore, Vibhay began their career at Knack Global as a Senior Process Associate in the Charge Posting Department of a Medical Billing Company. From November 2008 to June 2010, they were responsible for payment posting to insurance providers for US hospitals/clinics.

Overall, Vibhay Chawla has a comprehensive background in cloud services, technical support, QA, and process management across various industries.

Vibhay Chawla pursued a Bachelor of Arts degree in English Literature, Defense, and Political Science from Mahindra College, which they completed between 1997 and 2000. Vibhay then went on to pursue a Master of Science degree in Computer Science from Sikkim Manipal Institute of Technology - SMU from 2000 to 2003. In addition to their formal education, Vibhay Chawla obtained various certifications, including the Amazon Web Services Solutions Architect - Professional, Professional Scrum Master [PSM I], ISTQB Foundation Level Exam, AWS Certified Developer - Associate, AWS Certified SysOps Administrator - Associate, and AWS Certified Solutions Architect – Associate.