Thomas Terry

Thomas Terry serves as the Vice President of Member Services at Velocity Credit Union, where responsibilities include developing strategies to enhance member relationships via product development, technology, and service excellence for 85,000 members. Previous experience includes a Sales Manager role, focusing on transforming sales culture and designing sales programs in multiple locations. Thomas also held the Branch Manager position at United Heritage Credit Union, driving growth through deposit acquisition and new business strategies, and worked as a Financial Services Representative at Regions Bank, emphasizing customer service and lead generation. Currently pursuing an MBA in Organizational Leadership at the University of Texas at Tyler, Thomas holds a Bachelor's Degree in Applied Sociology from Texas State University.