Donovan Wake is a Software Support Engineer at Velocity Solutions since April 2024, prior to which Donovan served as a Support Engineer at Envestnet | Yodlee from June 2021 to October 2023, where responsibilities included creating bug reports for data aggregation and analytics issues. Donovan's earlier experience includes a role as a Front Line Support Representative at Varonis, handling technical inquiries, and as a Consultation Agent at Geek Squad, assisting clients with electronic device issues and promoting additional services. Donovan also worked as a Customer Service Specialist at Best Buy, focusing on customer assistance and product sales. Education includes an Associate's degree in Computer Programming from Wake Technical Community College, earned between 2018 and 2020.