Gregory Welch

Gregory Welch is a skilled Voice Engineer at Velocity, A Managed Services Company, since February 2017, responsible for complex system troubleshooting and ensuring uninterrupted services. Prior roles include Technical Support Engineer, Junior VoIP Engineer, and various positions within the Network Operations Center (NOC), demonstrating a strong background in network and telephony support. Gregory's earlier experience includes a Grocery Clerk position at Kroger and a co-op at Owens Community College, where skills in hardware configuration and help desk support were developed. Gregory holds a Bachelor of Science in Business Administration with a focus on Management Information Systems from Bowling Green State University and an Associate's degree in Information Systems Technology from Owens Community College.