Velonetic
Tracy Wilson is currently serving as Team Manager at Velonetic since September 2023. Prior to this role, Tracy held the position of Team Lead at DXC Technology from May 2020 to September 2023. Tracy's extensive experience includes over two decades at Lloyds Banking Group, where roles ranged from Front Line Manager in Commercial Anti Money Laundering Operations to Colleague Performance Manager in Life and Pension Servicing. In these positions, Tracy led KYC teams, ensured the achievement of Key Performance Indicators, managed performance and risk, and oversaw various site change portfolios. Tracy's early career included roles such as Business Support Officer, Workflow Team Leader, and AWD Testing Coordinator, focusing on productivity, workflow management, and User Acceptance Testing. Tracy holds a BTEC National Diploma in Business and Finance from Mid Kent College and attended Rainham School for Girls.
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Velonetic
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Velonetic is leading, shaping, and building the digital future of the global insurance marketplace. Velonetic is making insurance easier for a smarter, faster, global marketplace. Previously referred to as the London Market Joint Ventures, Velonetic represents the joint ventures between DXC Technology, International Underwriting Association, and Lloyd’s, that have been operating for over 20 years in the London and Company markets, in both insurance and reinsurance business. Velonetic has over 500 employees with extensive experience and expertise who deliver high quality services to over 400 customers. We provide London Market Central Services as our core offering, as well as bespoke professional services to support our customers throughout the insurance lifecycle – from policy and premium placement to claims and settlement. To put this in context, in 2022, we processed over £101.1 billion worth of premium and claims transactions and handled over 209 million messages. We managed over 2 million premium transactions and over 1.6 million claims notifications – all while delivering achieving 99.8% of our IT service level agreement with our customers. Velonetic is delivering the future of insurance today. In May 2022, Velonetic (as the London Market Joint Ventures representing the shareholdings between DXC Technology, the IUA and Lloyd’s) agreed an extension of the contract with DXC Technology to build the digital platform that will underpin the London market's transformation, to include a set of services that will create the foundation to safely transition London market insurance companies over to the cloud-native digital platform running on AWS. The single digital platform will transform legacy systems to modern applications using AI, automation, and the cloud, bringing significant improvements in speed and efficiency. Velonetic’s new digital premium and claims processing services will bring straight-through processing and reduce resource intensive tasks.