Katrine Dueholm

Katrine Dueholm is an experienced professional in operational excellence and customer experience management, currently serving as Sr Global Operational Excellence Manager at VELUX since September 2022. Prior roles include Senior Customer Experience Strategist at Telenor, where a focus was on improving processes related to customer feedback and pain points, and Service Development Manager at Berendsen, which involved strategic project management across multiple plants in Northern Europe and the UK. Katrine's background also includes project management in sales and service development at Berendsen Danmark, along with research assistance at Copenhagen Business School on Corporate Social Responsibility. Educational qualifications encompass a Cand.Merc. Int. degree from Copenhagen Business School, with additional studies in Brazil and Argentina.