Kim S.

Kim S. has extensive work experience in customer success and enterprise account management. They are currently serving as the Senior Director, Customer Success (Enterprise) & Revenue Strategy at Vena Solutions. Prior to this, they held the position of Director, Enterprise Customer Success at the same company. Kim also worked as an Advisor (Customer Success) at Proof from April 2021 to March 2022. Before that, they served as the Enterprise Strategic Account Director at Ada Inc from January 2020 to June 2021. Kim's previous roles include Director, Client Partnerships at Rangle.io from January 2019 to January 2020, Director, Enterprise Client Success at 360insights.com from November 2016 to January 2019, and Strategic Enterprise Account Manager at the same company from October 2014 to November 2016. They also worked as an Enterprise Account Manager at BlackBerry from 2008 to 2014, and as a Service Account Manager and Help Desk Team Lead at NCR Corporation from 2003 to 2008.

Kim S. attended the University of Waterloo in 2009-2010, studying Organizational Leadership. They also studied Computer Programming, Specific Applications at Seneca Polytechnic, although the duration is unknown. Their highest level of education is a Bachelor of Science Degree in Computer Information Systems from DeVry University, which they completed from 2000-2003. In terms of additional certifications, Kim has obtained various certifications including The Working Mind, Speaker Labs Talk Master Certification, Mental Health First Aid Certification, Raw Signal Group Alum, Fierce Conversations Program Completion, DiSC, ITIL Practitioner, Kepner-Tregoe Foundations, and Lead On Program Completion. The obtained years for some of these certifications are not specified.