Nicolas Bron is an accomplished Senior Customer Success Manager at Vena Solutions since July 2023, previously holding a similar role at Alida from September 2021 to June 2023, where the focus was on enhancing customer experiences through Alida TXM. Prior to Alida, Nicolas managed customer success at DealMaker, overseeing over 35 accounts, achieving significant revenue goals, and enhancing software adoption. A tenure at Wave HQ involved managing chargeback disputes and coaching small business owners, along with contributions to training new specialists and improving operations. Nicolas began the professional journey at Info-Tech Research Group as an Associate Commercial Director, excelling in lead generation and sales support. Educationally, Nicolas holds a Bachelor's Degree in Political Science and Government from York University, earned between 2012 and 2015.
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