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Samuel McDonald

Enterprise Service Deak Queue manager at Venatôre

Samuel McDonald has a diverse work experience in the field of computer systems and IT support. Samuel started their career in 2020 as a Help Desk Technician at TekPartners. Later, in the same year, they joined Venatôre as a Service Desk Specialist tier 2. In 2022, they were promoted to the role of Senior Computer System Analyst at Venatôre. Their responsibilities at Venatôre also included working as an Enterprise Service Desk Queue Manager. Alongside their civilian roles, Samuel has also served in the US Army and Army National Guard as a System Administrator and 35T Systems maintainer and integrator, respectively.

Samuel McDonald attended Cochise College from 2018 to 2019, where they pursued studies in Network Technology. No specific degree was mentioned in the provided information.

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Timeline

  • Enterprise Service Deak Queue manager

    December, 2022 - present

  • Senior Computer System Analyst

    August, 2022

  • Service Desk Specialist tier 2

    December, 2020

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