Riya James is an accomplished professional with extensive experience in content quality assurance and digital marketing, currently serving as QA Team Lead at Vendasta since October 2021. Riya has effectively managed teams across various roles including Social Media QA Team Lead and Long-Form Content Team Lead, focusing on enhancing content quality, aligning team objectives with customer expectations, and conducting training to improve performance. Previous positions include Social Media Manager at Digital X Technologies and Content Writer at TDH Events, where Riya demonstrated expertise in engaging content creation and brand presence management. Riya holds a Master's degree in English with Communicative Studies from Christ University and a Bachelor's degree in English Language and Literature from Stella Maris College.
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