Chasity Crowe

Chasity Crowe has over 9 years of work experience in various roles and industries. Chasity is currently working as a Senior Customer Success Manager at Venminder since October 2021. Prior to this, they worked at Verizon as an Analyst - Learning and Development from March 2021 to October 2021. In this role, they were responsible for planning, developing, and conducting training programs for employees, evaluating their effectiveness, and maintaining the Customer Support SharePoint site. Before Verizon, Chasity worked at Bluegrass Cellular for over 7 years. Their roles at Bluegrass Cellular included Customer Support Training Administrator from June 2017 to October 2021, Customer Experience Administrator from June 2016 to December 2017, and Customer Support Representative - Senior Level from March 2014 to June 2016. In their roles at Bluegrass Cellular, they were involved in training employees, analyzing customer survey results, coordinating with teams, and compiling performance reports. Prior to their career in the telecom industry, Chasity worked as an Instructional Assistant and Special Needs Coordinator at St. Joseph School from June 2012 to August 2014. In this role, they provided instructional support, substituted as a teacher, supported special education needs, and supervised students. Chasity's work experience demonstrates their expertise in customer support, training, and coordinating various tasks in different industries.

Chasity Crowe completed their education in a chronological order. Chasity first attended Elizabethtown Community and Technical College from 2014 to 2016, where they obtained an Associate's degree in Special Education and Teaching. Following that, they pursued a Bachelor of Science (BS) degree in Organizational Leadership at Western Kentucky University from 2019 to 2021.

Aside from their formal education, Chasity Crowe has also obtained several certifications. These include "Engagement Preparation Best Practices for Customer Success Management" and "Introduction to ESG: Environmental, Social, and Governance" from LinkedIn, obtained in January 2023. Chasity also obtained the "Shared Assessments SIG Fundamentals Badge" from Shared Assessments in November 2022.

Additionally, they have acquired various certifications from LinkedIn, including "Building Better Routines," "SharePoint Advanced: Document Creation and Automation," "Balancing Multiple Roles as a Leader," "Branding Your Authentic Self," "Business Leadership, Social Change, and Movements," "Change Leadership," "Cultivating Mental Agility," "Informational Interviewing," "Internal Interviewing," "Interviewing Techniques," "Leading Strategically," "Learning Microsoft Teams for Education," "Learning to Teach Online," "Mentorship, Sponsorship, and Lifting Others as You Climb," "Office 365 for Educators," "Persuasive Coaching," and "Productive Leadership Tips." All of these certifications were obtained in August 2021.

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