Having worked at Venners for a quarter of a century, Malcolm has seen hospitality from every angle, good and bad. Since his student days, he has been involved in large-scale operations, starting with a 1,500 capacity Student Union venue at Manchester Met University. He has since managed numerous teams of stocktakers at major events like the Ryder Cup, Olympics 2012 and Royal Ascot. His current role sees him leading profit protection and fraud investigation projects at multi-site hotel chains, stadia and franchise operations.
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