Venture Garden Group
Michael Obiakor is a Senior Support Specialist at Simple App, where responsibilities include mentoring new team members and monitoring customer reviews across multiple platforms. With prior experience as a Support Specialist, Michael managed an average of 90 support tickets daily and achieved a 92% first-call resolution rate, demonstrating expertise in technical issue resolution and customer satisfaction. At VigiLearn, Michael served as a Technical Support Specialist, overseeing technical operations for online educational platforms, and previously excelled as a Client Relationship Manager at EduTech Global, fostering relationships with a diverse client base. Michael began a career at Guaranty Trust as a Customer Service Representative, managing significant customer interactions and achieving high satisfaction ratings.
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Venture Garden Group
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Venture Garden Group (VGG) is a holding company for a group of financial technology entities that provide innovative, data-driven, end-to-end technology platforms addressing reconciliation and payment processing inefficiencies across multiple industry verticals.