Sara H. is an accomplished professional with extensive experience in escalation management and client support within the technology and software sectors. Currently serving as a Senior Escalation Manager at Veracode since 2021, Sara has demonstrated a strong ability to enhance application security solutions. Previously, Sara held senior roles at UKG, Dell EMC, and RSA, with responsibilities that included managing global escalations and technical account services. Noteworthy career milestones include serving as a Business Systems Analyst at Bridge Energy Group, an Account Manager at Equifax Database Services, and various consultancy roles prior to 2012. Educational qualifications include a Bachelor of Science in Electrical Engineering from Tufts University and additional certificates from Indiana University Bloomington and the Financial Accounting Institute.
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