Carly Vento

Carly Vento is an accomplished professional with extensive experience in customer success and experience management. As the Global Director of Customer Success at Verbit.ai since January 2022, Carly has demonstrated leadership in enhancing client satisfaction and operational strategies. Prior to this role, Carly served as the Executive Vice President of Customer Experience at Key2Act from May 2005 to October 2021, where responsibilities included strategic planning for product development, employee coaching, and maintaining high customer retention rates. Carly also held various leadership positions within Key2Act, including President & Managing Director of Signature, where significant achievements included improving sales revenue, developing marketing strategies, and enhancing user experiences. Throughout these roles, Carly has been recognized for driving performance excellence and mentoring teams to exceed organizational goals.