Jennie B.

Jennie B.'s work experience is as follows:

From 2022 to present, they work as a Product Implementation Manager at Vergent LMS. Their role involves capturing and documenting client requirements, developing implementation plans, and coordinating with internal teams.

From 2010 to 2023, Jennie B. worked as the Founder/Head Guru at JSyd Your Friendly Guru. Jennie provided specialized services to small business owners, including website updates, online content creation, and social media marketing.

In 2022, they worked as a Project Manager II at the University of Mississippi Medical Center. Their responsibilities included selecting project management platforms and managing the roll-out of a School Telehealth Program.

From 2020 to 2022, Jennie B. was the Digital Customer Experience Manager at C Spire. Jennie ensured a smooth and efficient user experience for all digital touchpoints of the business. Jennie also worked as a Software Application Tester and an Enterprise Solutions Advocate at the same company.

In 2015, they worked as a Retail and Business Support Specialist at Apple, where they provided customer support and expertise in product interactions.

From 2013 to 2014, Jennie B. was the Client Support Coordinator at Gallup, where they provided comprehensive support to clients regarding products and services.

From 2010 to 2013, they worked as the Service-Learning Assistant Coordinator at Metropolitan Community College, where they facilitated positive change in the community through service-learning programs.

In 2010, Jennie B. served as an AmeriCorps*VISTA Metropolitan Community College Service-Learning member, focusing on creating and expanding programs to alleviate poverty.

From 2003 to 2010, they maintained a part-time position at Borders as a Cafe Barista/Book Seller/Lifer.

In 2009, they worked as a Retail Sales Consultant at Select Communications, where they gained experience in leadership and customer satisfaction.

Jennie B. attended Hinds Community College from 2000 to 2004, earning an Associate of Arts degree in General Studies/History. In addition to their college education, they have obtained various certifications over the years. Jennie became a Certified Scrum Product Owner® (CSPO®) through the Scrum Alliance in October 2020. In September 2019, they received the Strengths Champion Certified certification from Brent O'Bannon LLC. Furthermore, they have completed several online courses from LinkedIn, including "Scrum: The Basics" in December 2021, "Marketing Foundations: Competitive Market Analysis" in November 2021, "Market Research Foundations" in October 2021, and "Customer Experience: Journey Mapping" in May 2021. These certifications and courses demonstrate their commitment to continuous learning and professional development.