Kanika Holloway

Application Support Analyst at VergentLMS

Kanika Holloway has a diverse work experience spanning over two decades. Kanika began their career at AT&T in 2001, where they worked as a Customer Support Specialist for 15 years. In this role, they provided support to customers and ensured their satisfaction with AT&T services.

In 2017, Kanika joined UnitedHealth Group as a Claims Processor. Kanika was responsible for researching and obtaining information necessary to process claims, collaborating with internal partners to resolve any issues, and ensuring the correct application of benefits to each claim. Kanika held this role for three years, until 2020.

In 2020, Kanika joined Vergent LMS as an Application Support Analyst. Their main responsibilities included analyzing and troubleshooting integration issues, liaising with customers and developers to diagnose problems and implement solutions, and providing training to end-users on new systems and software. Kanika's tenure at Vergent LMS is ongoing.

Kanika Holloway obtained their Bachelor of Science (B.S.) degree in Business Administration and Management, General from Mississippi College. Kanika attended the university from 2012 to 2013.

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