Sanjukta Sen Mahapatro

Sanjukta Sen Mahapatro is a seasoned professional with extensive experience in customer success and operations management across various industries. Currently serving as Vice President CRM at Verifacts Services Pvt Ltd, Sanjukta leads a team of over 90 customer success executives, driving high performance and achieving revenue targets. Previous roles include Head of Customer Success at NimbusPost, Senior Operations Manager at KOMPANIONS, and Senior Manager at Karvy Computershare, where Sanjukta has consistently demonstrated leadership in optimizing workflows, enhancing customer satisfaction, and managing large teams. Sanjukta's career began at HSBC as a Senior Customer Service Associate after earning a BBM in Management from Bangalore University.