Sheri Mello currently serves as the Vice President of Client Support at Verified Credentials, LLC, where they lead client support operations and focus on innovating processes to enhance customer experiences. Previously, Sheri held various senior leadership roles at Grainger between 2011 and 2016, managing customer experience improvements and operational efficiencies across multiple teams. Sheri's extensive background includes a strong emphasis on talent development, project management, and strategic planning. They are pursuing a Bachelor's Degree in Business and Management at Cardinal Stritch University, alongside an Associate of Arts degree in General Studies from Normandale Community College.
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