Auri Heiskanen

Auri Heiskanen currently serves as the Nordic Technical Support Manager at Verifone Finland Oy, overseeing a team of 13 in a major role supporting the payment industry across Denmark, Norway, Sweden, and Finland. With a career at Verifone since February 2003, Auri has held various positions including Operations Vendor Manager for EMEA and Head of Customer Support, where responsibilities included managing B-to-B technical helpdesk teams, reporting KPIs, and participating in vendor management. Auri's experience also includes substantial freelance work as a Graphic Designer, and previous roles in office administration and customer contract handling. Auri holds a degree in Advertising Graphics and Graphic Design from Markkinointi-instituutti and a degree in Business Economics with a focus on marketing from Helsinki Business College.