Michael Sifro serves as the Senior Director of Operations Support at Verifone since March 2019, where responsibilities include overseeing technical support operations across multiple continents. Prior to Verifone, Michael held the position of Director of Operations at Afni, Inc., managing a workforce of over 1,000 employees and implementing innovative performance improvements. Michael's experience also includes serving as Director of Site Operations at Alorica, leading operations for various clients, and as Operations Manager at West Corporation, where leadership was demonstrated over a team supporting a Fortune 100 telecom client. Michael holds a Master of Science in Management from Gies College of Business at the University of Illinois Urbana-Champaign, along with a Graduate Certificate in Strategic Leadership and Management and a Bachelor of Arts from Southern New Hampshire University. An honors diploma was earned from Niles McKinley High School.
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