Bryan Aldas

Patient Success Manager at Veriheal

Bryan Aldas has a diverse work experience. In 2019, they began working as a Patient Success Manager at Veriheal and a Transaction Coordinator at Keller Williams Realty. From 2010 to 2019, they held various roles at Panasiatic Solutions, including Account Coordinator, Refund Escalations Supervisor, Operations Supervisor, ESCALATIONS REPRESENTATIVE, Subject Matter Expert, and Customer Service Representative. As Account Coordinator, they managed a group of 8-12 Supervisors and performed analysis of Cluster Performance. As Refund Escalations Supervisor, they supervised a group of 15-20 Refund Escalation Representatives and coached agents on a regular basis. As Operations Supervisor, they managed a team of 15-20 call center agents and conducted daily huddles.

Bryan Aldas obtained a Bachelor's degree in Registered Nursing/Registered Nurse from the University of St. La Salle between 2006 and 2010. In March 2020, they obtained a Verified International Academic Qualifications certification from World Education Services.

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Timeline

  • Patient Success Manager

    April, 2021 - present

  • Customer Service Representative

    September, 2019