Carl Christon

Carl Christon is a seasoned professional with extensive experience in client services and resource optimization in the retail and banking sectors. As the Senior Director of Client Services at Verint since April 2016, Carl focuses on enhancing customer experience and optimizing resource management for major global brands. Previously, Carl served as the Vice President and Head of Network Resource Optimization at Barclays, where responsibilities included resource allocation and demand forecasting for 14,000 FTEs. Carl's career began at Tesco Stores Ltd, progressing from Operational Process Manager to various retail management roles, overseeing staffing and operations across multiple store formats. Carl's educational background includes attending Binley Park Comprehensive and Ravensdale.