Craig Blake

Craig Blake is an accomplished executive with extensive experience in product management and technical solutions within the contact center industry. Currently serving as VP of PMG Real-Time Coaching at Verint, Blake previously held the position of Vice President of Product at Cogito Corp, where leadership involved redefining real-time guidance solutions using AI. Additional roles include Head of Technical Solutions at Cogito Corp, Senior Director of Sales Engineers & Services at Aspect Software, and Sr. Product Manager for the Analytics Platform at CallMiner. A strong background in product strategy, implementation, and customer-focused solutions was developed through significant positions at Mediu, LLC, and Nuance Communications, where contributions spanned professional services and solutions consulting. Blake holds a Bachelor of Science in Computer Science from St. John's University.