DJ Maria is a Senior Director of Customer Success with over 10 years of experience in scaling enterprise SaaS adoption and delivery across AI-driven platforms. Currently, DJ Maria manages a global team responsible for a nine-figure ARR portfolio that spans over 100 large enterprise accounts, achieving industry-leading retention rates. DJ Maria's expertise includes AI/IVA, Knowledge Management, and Workforce Management, and they are passionate about bridging advanced AI technologies with enterprise value. DJ Maria has held various roles in notable companies, including leadership positions at 3Pillar Global, Verint, and Conversocial. DJ Maria holds a BS in Computer Science from Stony Brook University and a certification in Performing Arts from the New York Film Academy.
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