Ashish Rai is a Senior Director of Customer Success at Ciena, where they are responsible for ensuring customer engagement and satisfaction while managing large accounts. They previously held roles at Tech Mahindra, Netcracker, and SAP, amassing extensive experience in account and engagement management, project delivery, and understanding of telecom domains. Ashish holds an MBA and a Graduate Certificate in Marketing from the University of Cincinnati, and a Bachelor's degree in Information Technology from SSGM College of Engineering. Throughout their career, they have demonstrated a strong ability to drive project deliveries and explore new business opportunities across multiple regions, including the UK, US, and India.
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