Geert-Jan Pijnenburg

Geert-Jan Pijnenburg is a seasoned professional with extensive experience in customer success, operations, and ICT, currently serving as Senior Director of Customer Success EMEA at Verint since October 2013. In this role, Pijnenburg acts as the senior executive interface for Verint's enterprise customers in Europe, focusing on developing capabilities and digital transformation programs that enhance customer engagement and business efficiency. Prior positions include Senior Director of Services and Support at Verint Enterprise Intelligence Solutions, and various managerial roles at Tele'Train, WBMI, Marketel BV, Fourplus, Canal+/Canaldigitaal, Okapi Telecom, and Nethold. Additionally, Pijnenburg has a solid foundation in engineering from Hogere technische school, reflecting a strong technical background complemented by leadership expertise.