Gerry Mullen

Gerry Mullen is an experienced professional in technical writing and embedded systems development, currently serving as the Content Development Team Lead and Technical Author at Verint since July 2012. Prior to this role, Gerry worked as a Technical Author at Sword Ciboodle, contributing to the documentation of software until its integration into KANA software. Earlier experience includes positions as a Senior Embedded Software Engineer and Applications Engineer at Atmel, focusing on the development of embedded operating systems and associated test code for microcontroller devices. Gerry also held a role as an Applications Engineer at Motorola, developing embedded systems for smartcards, and started a career in technical writing at Motorola Semiconductor. Educational qualifications include an MSc in Information Technology and a BEng(Hons) in Electrical & Electronic Engineering, both from the University of the West of Scotland.