Jim Gross serves as a Solution Consultant on the presales team at Verint since August 2008, specializing in Channels & Desktop product solutions and CX Automation utilizing various Verint products. Prior to this role, Jim held positions as a Project Manager at RD2 and as a Senior Project Manager at imc², where responsibilities included managing projects for a consumer packaged goods client, specifically Procter & Gamble. Jim's career began at Citigroup, where a lengthy tenure saw Jim rise to Senior Project Manager. Jim earned a degree from Indiana University Bloomington and completed secondary education at South Bend Riley High School.
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