Mike O. is a Senior Director currently leading scalable Customer Success initiatives at Verint since 2022. Previously, Mike served as Sr. Manager of Cloud Operations at Ellucian from 2017 to 2019 and held various roles at Leidos, including Operations and Maintenance Manager. Before that, Mike was involved in multiple project and operations management positions at General Dynamics Health Solutions from 2015 to 2016. Earlier in their career, Mike contributed to Verint in several leadership roles, including Sr. Director of Cloud Governance and Director of Cloud Operations.
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