Murali Krishna is a seasoned professional with over two decades of experience in technology and solutions architecture. Currently serving as a Principal Solutions Architect at Verint since September 2010, Murali specializes in designing and delivering contact center cloud AI technologies and bots, facilitating customer AI adoption to achieve ROI. Murali's previous roles at Verint include Sr. Cloud Solutions Architect and Solution Delivery Architect, focusing on managing enterprise-level projects and ensuring successful solution delivery. Prior to Verint, Murali held positions at Oracle Corporation as a Principal Consultant, Aspect Software as a Technical Alliance Manager, and Aspect Communications as a Sr. Solutions Marketing Engineer, showcasing a robust background in project management, CRM solutions, and global technology partnerships. Early career experience includes a role as a Sr. Systems Analyst at Hitachi, focusing on automation and quality inspection systems. Murali holds a Master's and Bachelor's degree in Computer Science and Mathematics from Bharathiar University.
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