Nancy Bergantzel is a seasoned professional in technical roles with over 14 years of experience in the technology and consulting industries. Currently serving as a Platform Consultant at Verint since September 2024, Nancy previously held significant positions at Cyara, where responsibilities included managing solutions architects and providing automated testing solutions for contact centers. Experience as a Sales Engineer and Solutions Architect at West Corporation involved technical design and responding to proposal requests. A background in programming and development at various firms, including DPRC and Priority Data Systems, laid a strong foundation in software applications. Nancy holds a Bachelor's degree in EBusiness/Business from Bellevue University and an Associate's degree in Computer Programming from Metropolitan Community College.