Scott Jones is a customer success executive and strategic customer engagement director at Verint, specializing in artificial intelligence and data analytics solutions. With an MBA and previous experience as a principal strategy consultant at Impact Consulting Services, Scott has a deep understanding of contact center solutions and a proven track record in team leadership. Scott's career includes significant roles at NICE and North Highland, where they managed client relationships and implemented AI solutions for Fortune 100 companies. As the former owner of a successful retail business, Scott developed a customer-centric culture and achieved recognition for excellence in the industry.
This person is not in the org chart
This person is not in any teams
This person is not in any offices