Mike Owens

Mike Owens is an experienced professional in voice operations and vulnerability management, currently serving as a Senior Manager in Vulnerability Management and Service Management Operations at VERISIGN since May 2020. Prior roles include Senior Presales Engineer at NETSCOUT and Director of Voice Operations at Charter Communications, where responsibilities included the integration of Telephony Operations Monitoring systems and oversight of voice network infrastructure for millions of subscribers. Previously, Mike held various positions at Time Warner Cable, including Director of Voice Operations and Manager of VoIP Translations/TN Administration, demonstrating a strong background in system deployments, upgrades, and troubleshooting core voice services. Additional experience includes roles at Qwest, KMC Telecom, WorldCom, and serving as a Cryptologic Linguist Specialist in the USAF.