Sebastien Marcotte de Quivières

Sebastien Marcotte de Quivières is an experienced professional with a strong background in customer experience and marketing, currently serving as the Customer Experience & Marketing Director at Verisure since September 2012. In this role, Sebastien oversees all commercial and marketing activities, focusing on enhancing customer satisfaction and portfolio value. Previous positions held include Monitoring Station Director, where responsibilities centered on ensuring the continuous safety and security of clients, and Head of Quality and Performance, aimed at delivering exceptional service through skilled teams. Prior to Verisure, Sebastien worked at Cylad Consulting as a Senior Consultant, where expertise in material consumption control, project management, and resource optimization was developed across various industries. Earlier experience includes consulting at Capgemini Invent and project assistance at Total, alongside a foundational internship at Thales Avionics. Sebastien holds a Master's degree from Arts et Métiers - École Nationale Supérieure d'Arts et Métiers.