Pilar Bayton

Pilar Bayton is a seasoned customer success and account management professional with extensive experience at Veritas Technologies LLC. Currently serving as a Sr. Principal Customer Success Manager since July 2021, Pilar specializes in strategic guidance for enterprise clients, focusing on customer success plans that enhance product adoption and renewals. Previously, from September 2004 to August 2018, Pilar served in multiple roles including Sr. Principal Business Critical Account Manager, where comprehensive onboarding and training for key clients were priority, and as Supervisor of the Exclusive Services Team for North America, overseeing a 10-member staff tasked with account management for major enterprise contracts. Early experience as a Customer Advocate involved managing over 150 accounts and collaborating across various departments to support customer needs and contract structuring.