Jonathan Davis

Customer Experience Professional

Jonathan Davis, CRCR, CCFA, currently serves as a Customer Experience Professional at Veritiv Corporation, where responsibilities include communicating with customers to understand their needs and refining procedural skills through training. Previously, Jonathan held key roles at CareStar as Revenue Cycle & Credentialing Director and Revenue Cycle Manager, where strategic planning and policy development for the billing department were central tasks. In earlier positions, Jonathan supervised revenue cycle operations at CHI Health at Home, managed scheduling at Caring Hearts Home Care, and worked as an IT Application Business Analyst at Humana, focusing on benefit testing and process improvements. Jonathan's educational background includes a CMT in Medical Massage Therapy from Gateway Community & Technical College, an Associate of Arts and Sciences, various certifications in medical audit and health financial management, and credentials in educational design and basic life support instructing.

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