Ulla Klaffs

Ulla Klaffs is a seasoned professional in product management with extensive experience in e-commerce and online services. Currently serving as a Senior Product Manager at Verivox GmbH, Ulla leads the management of user account features, focusing on enhancing functionalities for login, registration, and profiles. Prior experience at Tchibo includes roles as a Senior Product Owner for Cart & Checkout, where innovative features for the checkout process were developed, and Lead Online Product Management, overseeing agile teams to strengthen webshop performance. Additional roles include Head of Online Product Management at Frontline GmbH and Project Manager at deepblue networks AG, showcasing a strong background in user-centered design and strategic online campaign development. Ulla holds a Diplom in Media and Information Management from Hamburg University of Applied Sciences and an Abitur from Altes Gymnasium Bremen.