Greg H. is a seasoned leader with 21 years of experience in strategic design and optimization, currently serving as the Director of Ops Command Center, Vendor and Case Management for Workforce Planning and Analysis at Verizon. Previously, Greg held several roles at Verizon, including Associate Director positions where they oversaw staffing, forecasting, and operational strategies, and led cross-functional projects focused on resource management and customer experience. Greg's educational background includes a Bachelor of Science in Criminal Justice from CSU Sacramento. With a passion for servant leadership and team development, Greg is dedicated to delivering transformative solutions and fostering a successful work culture.
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