Tom Nugent

Tom Nugent is a seasoned executive with extensive experience in telecommunications, currently serving as Vice President of Consumer Sales and Service at Verizon since November 2010. Nugent leads over 900 managers and agents to effectively support both English-speaking and multilingual residential customers, achieving significant revenue growth and operational efficiencies. Prior roles include Network Operations Director and National Sales Director for Enhanced Communities, where strategic initiatives resulted in substantial sales increases and cost reductions. Previously, Nugent held leadership positions at Verizon Enterprise Solutions, driving significant sales improvements and setting performance benchmarks. Nugent's career began at GTE, spanning various roles in sales, marketing, and operations. Education includes a Bachelor of Arts in Communications from the University of South Florida.