Mazhoudi Kamel

MAZHOUDI Kamel serves as the Global IT Supports and SOC Manager at VERMEG for Banking & Insurance Software since December 2021, overseeing the IT Support, IS Support, and Security Operation Center teams, while leading the digitalization of IT Support activities and implementing a customer monitoring framework. Prior experience includes various roles at Ooredoo Tunisie from July 2005 to November 2021, ranging from Assistant Director of B2C and B2B Customer Supports to Manager of Customer Support Services and Network Performance Team Leader, effectively managing service integrations, customer SLAs, network performance, and operational processes. MAZHOUDI Kamel holds an Engineering Degree in Technologies de l'Information from Ecole Nationale d'Ingénieurs de Tunis and has pursued a Master's degree in Research at ENIT.