Sidhartha Rishi

Sidhartha Rishi has accumulated extensive experience in customer service and engineering roles since 2009. Currently serving as a Remote Customer Service Representative at Verra Mobility since February 2018, Sidhartha effectively assists over 70 customers daily with tolling inquiries and addresses concerns professionally. Previous roles include Customer Service Representative positions at Highway Toll Administration and Wine.com, where responsibilities involved resolving customer queries and enhancing sales through product recommendations. Sidhartha's engineering background includes positions as a NOC Engineer at Alcatel-Lucent and Switch Engineer at Ericsson, where Sidhartha was involved in network configuration, maintenance, and troubleshooting in both wireless environments. Sidhartha holds a Bachelor's degree in Electrical, Electronics, and Communications Engineering from The ICFAI University, Dehradun.