Lyston Fernandes

Lyston Fernandes began their work experience in 2014 as an Assistant Manager at DBS Bank. They then transitioned to the role of Branch Head from February 2016 to March 2022. In April 2022, Lyston joined Versa Networks as an Assistant Manager in Accounts & Finance. In this role, they were responsible for processing accounts payable, managing vendor payments, and overseeing the accounts payable monthly close process.

Lyston Fernandes obtained a Master of Business Administration (MBA) degree in Banking and Financial Support Services from Sahyadri Institute of Technology & Management, MANGALORE. In addition to their formal education, Lyston has also obtained various certifications, including Digital Transformation, A Design Thinking Approach to Putting the Customer First, Accounting Foundations: Bookkeeping, Become a Customer Service Specialist, Building Rapport with Customers, Customer Service Foundations, Customer Service: Call Control Strategies, Customer Service: Handling Abusive Customers, Customer Service: Problem Solving and Troubleshooting, Human Resources: Payroll, Leading with Emotional Intelligence, Learning Excel 2019, Strategic Human Resources, Talent Management, Talent Sourcing, Writing Customer Service Emails, and Writing Emails People Want to Read. These certifications were obtained from LinkedIn between March 2021 and April 2021.