Denise Lau, MMCCU

Denise Lau has over 23 years of work experience, primarily in the banking and consulting industries. Denise is currently working as a Project Manager at VersaFile Inc., where they are responsible for solving content and process problems by connecting SaaS, business apps, robotic process automation, people, and devices with content.

Prior to their current role, Denise worked at Muutos Consulting as a Principal, providing change management, financial systems implementation, and leadership consulting services. This involved consulting on technical implementations, strategic management, operational planning, and temporary leadership management.

Before joining Muutos Consulting, Denise worked at Vancity for several years. As a Business Readiness Partner, they ensured sponsors of change had a clear understanding of the impacts of project or process implementations. Denise also played a lead role in defining and planning change readiness to achieve expected benefits.

In their role as Manager Banking Solutions at Vancity, Denise led teams responsible for providing updates and enhancements to the Core Banking platforms, as well as analysis and development services for all production banking systems and line of business applications. Denise worked closely with business and technology teams to ensure stability and alignment with business needs.

Prior to their time at Vancity, Denise held various roles at Vancity (previously Inventure Solutions), including Manager Workplace Technologies, Senior Business Analyst, and Senior Programmer Analyst. In these roles, they managed a team of analysts and developers, maintained and developed common software, and worked on various technologies such as call center technologies, SharePoint, Microsoft Office, image capture, and more.

Overall, Denise Lau has a strong background in project management, change management, financial systems implementation, and leadership consulting in the banking and consulting industries.

Denise Lau, MMCCU, has an extensive educational background in the fields of business administration, change management, computer information systems, and accounting. Denise pursued their Masters in Management for Cooperatives and Credit Unions at the Sobey School of Business at Saint Mary's University from 2011 to 2014. Additionally, they completed a short-term program in Change Management at PROSCI in 2018. Prior to that, Denise Lau obtained a degree in CIS (Computer Information Systems) from Kwantlen Polytechnic University, which they pursued from 1993 to 1995. Denise also achieved the 3rd Level of the CGA (Certified General Accountants) program at CGA from 1986 to 1989. Furthermore, Denise Lau holds a Diploma in Accounting from Vancouver Island University, which they obtained in 1984.