CM

Chris Miller

Vice President Of Customer Care at VersaLogic Corporation

Chris Miller has a diverse work experience, primarily in the technology industry. Chris began their career as a Desktop Analyst at Samaritan Health Services in 2001, where they worked until 2004. From 2003 to 2006, they worked as a Network Technician at the City of Eugene.

In 2006, Chris joined VersaLogic Corporation as an Account Manager - Technical Sales. Chris was later promoted to the role of Strategic Accounts Manager, where they led account management activities and secured major Department of Defense sub-contracts. Chris achieved notable success by developing and implementing an exclusive long-term availability program, resulting in a significant increase in repeat business.

Chris continued to advance in their career at VersaLogic and became the Inside Sales Manager in 2010. In this role, they implemented best practices and sales strategies that led to a 23% compound annual growth rate, despite market and economic challenges. Chris also successfully aligned resources to focus on account development and management, resulting in a 100% increase in sales conversion.

In 2014, Chris was promoted to Sales & Customer Support Manager, where they directed sales and customer support operations. Chris achieved remarkable improvements by designing a new return merchandise authorization process and implementing process improvement opportunities, resulting in a significant reduction in backlog repair cases and increased customer satisfaction.

Most recently, Chris served as the Director of Customer Care & Infrastructure at VersaLogic Corporation. In this role, they managed strategic operations with a team of direct reports and international distributors. Chris deployed business and engineering resources to address client opportunities, resulting in a significant increase in win rates. Chris also advanced organizational goals by aligning new product introduction efforts with market objectives and automating marketing systems.

Overall, Chris Miller has demonstrated strong leadership skills and a track record of achieving success in various roles within the technology industry.

Chris Miller attended Lane Community College from 1993 to 1995, where they obtained an Associate of Science degree in Computer and Information Sciences and Support Services.

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Previous companies

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Timeline

  • Vice President Of Customer Care

    July 1, 2023 - present

  • Director Customer Care Infrastructure

    August, 2018

  • Sales Customer Support Manager

    May, 2014

  • Inside Sales Manager

    October, 2010

  • Strategic Accounts Manager Defense Aerospace

    August, 2009

  • Account Manager Technical Sales

    December, 2006

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