Michelle Fogarty

IT Service Desk Manager, Operations Quality and Customer Quality Control at Versiant

Michelle Fogarty has a diverse work experience spanning over several years. Michelle has held various roles in different companies, showcasing their expertise and versatility in project management, sales, and IT service desk management.

Michelle started their career at Unisys as a Territory Sales Executive, where they coordinated trade shows, promoted business partnerships, and achieved President's Club in 1991. Michelle later moved on to Marconi Communications, functioning as the OEM Services Sales Program Manager. In this role, they developed business case plans, managed project teams, and ensured project goals and customer needs were met.

Michelle also worked at FORE Systems as a Services Program Manager, overseeing daily activities, adhering to strict timelines, and managing product life cycles. Michelle then transitioned to Per-Se Technologies and NDCHealth, where they served as an Inside Sales Representative, handling sales and project management for pharmacy clients.

Michelle's career also includes a role as a Sales Executive at McKesson Pharmacy Systems (formerly Per Se Technologies, NDCHealth), where they were the single point of contact for clients in a 10-state territory, project managing system migration plans.

In their most recent roles, Michelle worked at Versiant Corporation as a Service Desk Manager, Quality Assurance & Service Desk Manager, and IT Service Desk Manager. Michelle'sresponsibilities included advocating for process improvements, managing client relationships, enforcing policies and procedures, and designing and planning support processes.

Prior to their tenure at Versiant, Michelle also worked at Velocitor Solutions as a Project Manager, where they managed software development projects and solutions for service, sales, and delivery partners.

Overall, Michelle Fogarty has demonstrated strong skills in project management, sales, and IT service desk management throughout their career. Michelle'sroles have allowed their to develop expertise in various industries and adapt to different environments.

Michelle Fogarty attended St. John Fisher University from 1990 to 1992, where they pursued a Master of Business Administration (MBA) degree. Michelle also completed their undergraduate studies at Rochester Institute of Technology from 1985 to 1989, earning a Bachelor of Science (BS) degree with a major in Business and a minor in Computers.

Links

Previous companies

Velocitor Solutions logo
McKesson logo
Unisys logo